Effective Date: [16-07-2025]
At Avigofly.com, we understand that travel plans can change. Our goal is to make the refund process as smooth and clear as possible. Please read this policy carefully before booking your flight.
All flight bookings made through Avigofly.com are subject to the refund and cancellation policies of the airline you’re flying with.
● Some tickets are non-refundable.
● Others may allow refunds, but may include cancellation fees set by the airline.
● In some cases, refunds are only offered as credit or vouchers for future travel.
We will always inform you of the fare rules before you confirm your booking.
Any service fees charged by Avigofly.com at the time of booking (such as convenience or processing fees) are non-refundable, unless the refund is due to an error on our end.
If you need to request a refund:
● Please contact our support team at [[email protected] or +1-877-790-9780] as soon as possible.
● Include your booking reference number and reason for the refund request.
● Our team will review your request and guide you through the process based on the airline’s policy.
We’ll keep you updated throughout and do our best to assist you.
Refund processing times vary depending on the airline:
● Once approved, most refunds are processed within 7 to 30 business days.
● Credit card refunds may take additional time to reflect on your statement, depending on your bank.
We’ll provide updates and let you know when your refund has been issued.
If you miss your flight or do not show up without canceling in advance, you may not be eligible for a refund. This decision is made by the airline, not Avigofly.com.
If the airline cancels your flight:
● You may be eligible for a full refund or a free rebooking.
● We will help you with the refund or rescheduling process based on the airline's guidelines.
If you have questions about this policy or need help with a refund request, feel free to reach out:
Email: [email protected]
Phone: +1-877-790-9780
Website: www.avigofly.com